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  <title>Cliff &#39;s Blog</title>
  <link>http://cliffblog.eadv.co.uk/blog</link>
  <description></description>
  <language>en-us</language>
  <lastBuildDate>Tue, 02 Dec 2008 00:38:39 +0000</lastBuildDate>
  <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
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  <item>
    <dc:creator>Cliff</dc:creator>
    <title>Robert Craven triumphs again for Barclays - Let&#39;s talk about profit</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2008/11/29/4000319.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2008/11/29/4000319.html</guid>
    <pubDate>Sat, 29 Nov 2008 17:22:00 +0000</pubDate>
    <description>Robert Craven triumphs again for Barclays. Yesterday I had the privilege of a great presentation by Robert Craven. The original title had been Survicing a Recession, it doesn&#39;t matter as the key theme has always got to be &quot;Let&#39;s talk about moe profit&quot;. Personally I think profit has to measured and proved by the cash in the bank.</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog">Main Page</category>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
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    <ent:topic ent:id="balance" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=balance">balance</ent:topic>
    
    <ent:topic ent:id="sheets" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=sheets">sheets</ent:topic>
    
    <ent:topic ent:id="cashflow" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=cashflow">cashflow</ent:topic>
    
    <ent:topic ent:id="Business" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Business">Business</ent:topic>
    
    <ent:topic ent:id="sales" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=sales">sales</ent:topic>
    
    <ent:topic ent:id="office" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=office">office</ent:topic>
    
    <ent:topic ent:id="marketing" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=marketing">marketing</ent:topic>
    
    <ent:topic ent:id="management" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=management">management</ent:topic>
    
    <ent:topic ent:id="Help" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Help">Help</ent:topic>
    
    <ent:topic ent:id="excellence" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=excellence">excellence</ent:topic>
    
    <ent:topic ent:id="economic" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=economic">economic</ent:topic>
    
    <ent:topic ent:id="crisis" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=crisis">crisis</ent:topic>
    
    <ent:topic ent:id="Brighton" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Brighton">Brighton</ent:topic>
    
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  <item>
    <dc:creator>Cliff</dc:creator>
    <title>Yoolaa, Driving key information to you the business driver.</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/8/21/3172998.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/8/21/3172998.html</guid>
    <pubDate>Tue, 21 Aug 2007 18:30:00 +0100</pubDate>
    <description>Yoolaa, Driving key information to you the business driver. As Managing Director, you do not have enough time to find the key information you need, the information you didn’t know you needed, all the information necessary to keep your business growing and increasingly more profitable.</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    <ent:cloud ent:href="">
    
    <ent:topic ent:id="Yoolaa" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Yoolaa">Yoolaa</ent:topic>
    
    <ent:topic ent:id="task" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=task">task</ent:topic>
    
    <ent:topic ent:id="Sussex" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Sussex">Sussex</ent:topic>
    
    <ent:topic ent:id="sales" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=sales">sales</ent:topic>
    
    <ent:topic ent:id="project" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=project">project</ent:topic>
    
    <ent:topic ent:id="paperless" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=paperless">paperless</ent:topic>
    
    <ent:topic ent:id="office" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=office">office</ent:topic>
    
    <ent:topic ent:id="marketing" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=marketing">marketing</ent:topic>
    
    <ent:topic ent:id="manager" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=manager">manager</ent:topic>
    
    <ent:topic ent:id="management" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=management">management</ent:topic>
    
    <ent:topic ent:id="Desk" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Desk">Desk</ent:topic>
    
    <ent:topic ent:id="CRM" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=CRM">CRM</ent:topic>
    
    <ent:topic ent:id="contact" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=contact">contact</ent:topic>
    
    <ent:topic ent:id="ASP" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=ASP">ASP</ent:topic>
    
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  <item>
    <dc:creator>Cliff</dc:creator>
    <title>Dealing with too many phone calls? You need Yoolaa.</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/8/21/3172913.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/8/21/3172913.html</guid>
    <pubDate>Tue, 21 Aug 2007 17:28:00 +0100</pubDate>
    <description>Dealing with too many phone calls? You need Yoolaa. One approach if there’s an excess of telephone calls is either to use voicemail which callers don’t like or to use a telephone response service. This seems to be .....</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
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    <ent:topic ent:id="Yoolaa" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Yoolaa">Yoolaa</ent:topic>
    
    <ent:topic ent:id="sales" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=sales">sales</ent:topic>
    
    <ent:topic ent:id="project" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=project">project</ent:topic>
    
    <ent:topic ent:id="paperless" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=paperless">paperless</ent:topic>
    
    <ent:topic ent:id="office" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=office">office</ent:topic>
    
    <ent:topic ent:id="marketing" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=marketing">marketing</ent:topic>
    
    <ent:topic ent:id="management" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=management">management</ent:topic>
    
    <ent:topic ent:id="CRM" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=CRM">CRM</ent:topic>
    
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  <item>
    <dc:creator>Cliff</dc:creator>
    <title>yoolaa will help solve your key business issues</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/7/31/3131552.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/7/31/3131552.html</guid>
    <pubDate>Mon, 20 Aug 2007 19:01:00 +0100</pubDate>
    <description>11th August, Yoolaa just gets better and better. Whilst it&#39;s difficult to say, the primary benefit is FREEDOM. Freedom to work whenever and wherever you decide. Freedom to delegate, freedom to sit back and review how the business is going, freedom to select key areas for immediate impact.  The three solutions are simple to understand:</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog">Main Page</category>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    <ent:cloud ent:href="">
    
    <ent:topic ent:id="Yoolaa" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=Yoolaa">Yoolaa</ent:topic>
    
    <ent:topic ent:id="project" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=project">project</ent:topic>
    
    <ent:topic ent:id="paperless" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=paperless">paperless</ent:topic>
    
    <ent:topic ent:id="office" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=office">office</ent:topic>
    
    <ent:topic ent:id="management" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=management">management</ent:topic>
    
    <ent:topic ent:id="CRM" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=CRM">CRM</ent:topic>
    
    <ent:topic ent:id="ASP" ent:href="http://cliffblog.eadv.co.uk/blog/cmd=search_keyword/k=ASP">ASP</ent:topic>
    
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  <item>
    <dc:creator>Cliff</dc:creator>
    <title>People I Trust</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/4/11/2872365.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/4/11/2872365.html</guid>
    <pubDate>Wed, 11 Apr 2007 15:53:00 +0100</pubDate>
    <description>People I trust. Lynn Tulip, Steven Cotterell, Tony King,</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    
    
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    <dc:creator>Cliff</dc:creator>
    <title>Many thanks to Tony King and Harlequin Creative</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/3/30/2845601.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/3/30/2845601.html</guid>
    <pubDate>Fri, 30 Mar 2007 09:39:00 +0100</pubDate>
    <description>&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif&gt;&lt;FONT size=1&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;To Tony&lt;/SPAN&gt;&lt;SPAN lang=EN-GB&gt; &lt;SPAN style=&quot;mso-no-proof: yes&quot;&gt;King, &lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;Director, &lt;/SPAN&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;Harlequin Creative, &lt;/SPAN&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;Brockham, &lt;/SPAN&gt;&lt;?xml:namespace prefix = st1 ns = &quot;urn:schemas-microsoft-com:office:smarttags&quot; /&gt;&lt;st1:place w:st=&quot;on&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;Surrey, &lt;/SPAN&gt;&lt;/st1:place&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;RH3 7JT&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB&gt;&lt;?xml:namespace prefix = o ns = &quot;urn:schemas-microsoft-com:office:office&quot; /&gt;&lt;o:p&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;mso-no-proof: yes&quot;&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;29 March 2007&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB&gt;&lt;o:p&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif&gt;&lt;FONT size=1&gt;Dear &lt;SPAN style=&quot;mso-no-proof: yes&quot;&gt;Tony&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB&gt;&lt;o:p&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;Thank you ...</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    
    
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    <dc:creator>Cliff</dc:creator>
    <title>The Paperless Office - What benefits can you see?</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2007/3/18/2814839.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2007/3/18/2814839.html</guid>
    <pubDate>Sun, 18 Mar 2007 13:57:00 +0000</pubDate>
    <description>&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;?xml:namespace prefix = v ns = &quot;urn:schemas-microsoft-com:vml&quot; /&gt;&lt;v:shapetype id=_x0000_t75 stroked=&quot;f&quot; filled=&quot;f&quot; path=&quot;m@4@5l@4@11@9@11@9@5xe&quot; o:preferrelative=&quot;t&quot; o:spt=&quot;75&quot; coordsize=&quot;21600,21600&quot;&gt;&lt;?xml:namespace prefix = o ns = &quot;urn:schemas-microsoft-com:office:office&quot; /&gt;&lt;/v:shapetype&gt;&lt;v:shape id=_x0000_s1026 style=&quot;MARGIN-TOP: -9pt; Z-INDEX: 1; MARGIN-LEFT: 3in; WIDTH: 262.8pt; POSITION: absolute; HEIGHT: 37.1pt&quot; type=&quot;#_x0000_t75&quot;&gt;&lt;v:imagedata o:title=&quot;eadvweb logo&quot; src=&quot;file:///C:\DOCUME~1\CLIFFJ~1\LOCALS~1\Temp\msohtml1\01\clip_image001.png&quot;&gt;&lt;/v:imagedata&gt;&lt;?xml:namespace prefix = w ns = &quot;urn:schemas-microsoft-com:office:word&quot; /&gt;&lt;/v:shape&gt;&lt;B style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;FONT-SIZE: 14pt; mso-ansi-language: EN-GB&quot;&gt;&lt;FONT size=1&gt;The benefits of having a paperless office.&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/strong&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;B style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;FONT-SIZE: 14pt; mso-ansi-language: EN-GB&quot;&gt;&lt;o:p&gt;&lt;FONT size=1&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/strong&gt;&lt;/P&gt;
&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;B style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;FONT-SIZE: 12pt; mso-ansi-language: EN-GB&quot;&gt;&lt;FONT size=1&gt;Speed is the primary benefit. &lt;/FONT&gt;&lt;/SPAN&gt;&lt;/strong&gt;&lt;/P&gt;
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&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN lang=EN-GB style=&quot;mso-ansi-language: EN-GB&quot;&gt;&lt;FONT size=1&gt;Moving information amongst your team instantaneously, ...</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    
    
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    <dc:creator>Cliff</dc:creator>
    <title>Another view of CRM, an explanation to a business acquaintance.</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2006/8/4/2200207.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2006/8/4/2200207.html</guid>
    <pubDate>Fri, 04 Aug 2006 22:10:00 +0100</pubDate>
    <description>&lt;P class=MsoNormal style=&quot;MARGIN: 0cm 0cm 0pt&quot;&gt;&lt;SPAN style=&quot;COLOR: #000066; FONT-FAMILY: Arial&quot;&gt;&lt;FONT face=Verdana,Arial,Helvetica,sans-serif&gt;&lt;FONT size=1&gt;&lt;STRONG&gt;CRM Customer Relationship Management system&lt;/STRONG&gt; is a computer software solution which will hold ALL of the information required for you ...</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog/Businessmatters">Business matters</category>
    
    
    
    
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    <dc:creator>Cliff</dc:creator>
    <title>What is CRM? Is there a definition of Customer Relationship Management?</title>
    <link>http://cliffblog.eadv.co.uk/blog/_archives/2006/7/28/2170810.html</link>
    <guid>http://cliffblog.eadv.co.uk/blog/_archives/2006/7/28/2170810.html</guid>
    <pubDate>Fri, 04 Aug 2006 19:09:00 +0100</pubDate>
    <description>&lt;FONT face=Verdana,Arial,Helvetica,sans-serif size=1&gt;Originally reponsible for Financial Control in various companies and at various levels, I can look back now and see how ...</description>
    
    <category domain="http://cliffblog.eadv.co.uk/blog">Main Page</category>
    
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